EvntIQ is operated by Superfime LLC, doing business as EvntIQ ("EvntIQ," "we," "us," or "our"), located at 778 Washington Rd, #284, Parlin, NJ 08859, United States.
We respect your privacy and are committed to protecting personal information processed through our websites, mobile applications, AI-powered event intelligence platform, dashboards, integrations, and related services (collectively, the "Services").
This Privacy Policy explains what information we collect, how we use and disclose it, how long we retain it, and the privacy rights available to individuals.
Our processing activities are subject to applicable laws, which may include the GDPR, UK GDPR, California privacy laws, New Jersey Data Privacy Law, and other applicable state and international privacy regulations.
This Privacy Policy applies when EvntIQ determines how and why personal information is processed, including information relating to:
Customer-controlled data
EvntIQ also processes information on behalf of business customers. This can include conference attendee information, leads, business cards, recordings, transcripts, CRM records, and other information stored in customer Workspaces.
For this information, the business customer generally determines the purposes and means of processing, and EvntIQ acts as a processor or service provider under the applicable customer agreement and Data Processing Addendum ("DPA").
Individual privacy requests concerning customer-controlled information may need to be directed to the relevant business customer. EvntIQ assists customers with these requests where required by law or contract.
This Privacy Policy does not replace a customer-specific DPA or govern the independent privacy practices of external services.
Depending on how the Services are used, we may process the following information.
Payment processing providers may handle payment credentials; EvntIQ does not necessarily receive or store complete payment card details.
Customer-controlled data may include:
We process this information according to the customer's instructions, applicable agreements, and authorized platform functionality.
Where enabled, the Services may process:
Recording and transcription functionality may operate through connected communications platforms or authorized integrations.
Customers and users are responsible for obtaining legally required consent and providing appropriate recording notices. EvntIQ does not authorize unlawful or covert recording.
We may collect:
Precise location information is processed only where the relevant functionality and permissions permit it.
When authorized, we may receive or transmit information through integrations such as:
The information processed depends on the integration, approved permissions, and functionality selected by the user or organization administrator.
We process personal information where reasonably necessary and legally permitted to:
We do not treat customer-controlled personal data as unrestricted information for our own independent marketing or commercial purposes.
Where the GDPR, UK GDPR, or similar laws apply, our legal bases may include:
Contractual necessity: Providing accounts, subscriptions, and Services requested by individuals.
Legitimate interests: Security, fraud prevention, business communications, customer support, service improvement, and relevant business-to-business outreach, subject to applicable balancing and objection rights.
Consent: Activities requiring consent, such as certain cookies, marketing communications, or other consent-based processing.
Legal obligations: Tax, accounting, regulatory, and other statutory requirements.
Other lawful bases: Where expressly permitted by applicable law.
When EvntIQ acts as a processor, the customer generally determines the legal basis for processing its personal data.
EvntIQ may provide AI-assisted lead scoring, conversation summaries, transcription, live sales coaching, enrichment, recommendations, analytics, and suggested communications.
Information submitted to an AI feature may be processed by approved AI service providers, including OpenAI, according to the functionality selected and applicable customer agreements.
We distinguish between:
Customer Data is not licensed for unrestricted public AI model training merely because it is submitted to EvntIQ.
We do not use identifiable Customer Data to train generalized public AI models without separate, valid authorization and any legally required consent.
AI-generated information may be inaccurate or incomplete. Users should review important results before relying on them.
Where legally significant decisions are involved, applicable human review and legal requirements must be respected.
EvntIQ's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Google Calendar permissions may support user-authorized scheduling, reading, updating, or canceling meetings and related calendar events.
Gmail permissions may support creating drafts and sending user-initiated emails from a connected Gmail account. EvntIQ does not use these permissions as authorization to read, search, alter, or delete other mailbox contents.
Google API data is used only to provide or improve the user-facing features permitted by the applicable Google authorization and policy.
EvntIQ does not sell Google Workspace API data, use it for targeted advertising, or use it to develop, improve, or train generalized artificial intelligence or machine learning models.
Google Workspace API data is not disclosed to third-party AI providers for independent model training.
Access to Google data is limited to authorized purposes, applicable permissions, security requirements, and Google's policies.
Users may revoke connected Google access through their Google account permissions or available EvntIQ integration settings.
Business customers may establish shared Workspaces containing leads, event records, communications, analytics, and team activity.
Depending on permissions, authorized administrators may:
Users should understand that information created or stored within an organization-managed Workspace may be accessible to that organization's authorized administrators.
EvntIQ maintains organization-level access controls designed to prevent unauthorized access between unrelated customer Workspaces.
Recording and transcription features may involve sensitive information about meeting participants or conversations.
Customers and users are responsible for:
Recordings and transcripts may contain sensitive personal information. Customers should avoid processing unnecessary sensitive content and apply appropriate safeguards.
EvntIQ may process recordings, transcripts, and related metadata to provide the authorized feature, subject to the applicable customer agreement and DPA.
EvntIQ offers features that may help customers prepare, organize, or send follow-up communications.
Business customers are responsible for ensuring that their outreach complies with applicable privacy, anti-spam, platform, and marketing laws, including obtaining any necessary consent or other lawful basis.
EvntIQ may process recipients' contact details, message content, delivery status, and related communications metadata to provide these authorized features.
Separately, EvntIQ may contact business representatives regarding its own Services where legally permitted.
Our direct business outreach may use professional information from publicly available business sources, professional profiles, company websites, and appropriately authorized research providers.
Individuals may object to our direct marketing at any time by using an available unsubscribe mechanism or contacting support@evntiq.app.
We maintain suppression records as necessary to respect opt-out requests.
The EvntIQ Founding Partner Program involves additional application, qualification, outreach, and customer success processing.
We may collect:
We use this information to evaluate applications, communicate decisions, administer approved participation, and prevent abuse.
We may use automated rules to assign preliminary qualification scores or flag potential duplicate or unusual applications.
EvntIQ personnel review applications and make final approval or rejection decisions. Automated scores do not independently determine participation.
Applicants may contact us to ask about their application or object to processing where applicable law provides that right.
We may research publicly available professional information to identify organizations potentially suited to the Program.
Information may include names, professional roles, business contact details, company information, public professional profile links, and relevant business event participation.
We may use personalized invitation links to connect outreach activity with an application.
Recipients may opt out of further promotional outreach at any time.
EvntIQ personnel may use approved AI tools, including OpenAI, to summarize feedback, categorize suggestions, and analyze aggregated or de-identified Program usage information.
Where feedback contains personal information, we apply appropriate minimization and contractual safeguards.
Such processing does not independently authorize unrestricted disclosure of identifiable customer lead records, recordings, or confidential content.
Final Program decisions remain subject to human review.
We may send application notices, onboarding information, optional pilot tips, feedback requests, security notices, and expiration reminders.
Optional engagement emails may be unsubscribed from separately from essential service communications.
Promotional newsletters and unrelated offers follow applicable marketing consent and opt-out requirements.
The following retention periods apply to Program information.
| Information | Retention |
|---|---|
| Declined applications | Redacted 12 months after decision |
| Withdrawn applications | Redacted 90 days after withdrawal |
| Undecided applications | Redacted 12 months after submission |
| Application network hash/user-agent | Removed after 30 days |
| Closed Program participation records | 24 months after pilot closure |
| Uncontacted prospects | Deleted after 6 months |
| Contacted prospects | 12 months after outreach |
| Opted-out prospects | Minimized; suppression information retained as necessary |
| First-party Program page measurement | 13 months |
| Email delivery metadata | 12 months |
| Email content details in Program delivery records | 90 days |
| Program form rate-limit hashes | 2 days |
These periods do not override legally required retention, applicable legal holds, or contractual obligations governing Customer Data.
EvntIQ uses necessary browser storage to provide authentication, security, preferences, and essential functionality.
Our public marketing pages may also offer optional analytics through PostHog and Google Analytics 4.
Optional analytics are loaded only after affirmative consent, and advertising personalization remains disabled.
We do not use advertising cookies, remarketing tags, or cross-site advertising pixels.
We may use limited first-party, cookie-free measurement for Founding Partner pages, including page views, application progression, and submission success or failure.
Such measurement is intended to avoid collecting form contents or directly identifying applicants.
Visitors may manage optional analytics through the Cookie Preferences control, where provided.
Global Privacy Control signals are treated as a refusal of optional analytics. Browser-level Do Not Track settings are also respected for those optional analytics.
Necessary security and functionality processing may continue independently of optional analytics choices.
Depending on the features used, EvntIQ may request permission for:
Permissions can generally be managed through the device operating system.
Disabling permissions may prevent corresponding features from functioning.
We may disclose information to:
We do not sell personal information for monetary compensation.
We do not sell Customer Data to data brokers or independent advertisers.
Certain disclosures may nevertheless qualify as a "sale," "sharing," or targeted advertising under some privacy laws regardless of monetary payment. Where such laws apply, we will provide the required disclosures and choices based on our actual processing activities.
EvntIQ uses third-party providers to operate the Services.
These may include Supabase for backend infrastructure, OpenAI for authorized AI processing, Resend for communications delivery, Sentry for error monitoring, RevenueCat for applicable mobile subscriptions, and other providers supporting hosting, analytics, billing, integrations, and security.
Specific providers, processing purposes, locations, and relevant transfer arrangements are maintained in our subprocessor information.
Customers may request the applicable subprocessor list at support@evntiq.app or review the available Trust Center at https://evntiq.app/trust/subprocessors.
Where required, our contracts with processors and subprocessors include appropriate data protection, confidentiality, and security obligations.
EvntIQ operates from the United States, and certain service providers may process information in the United States or other jurisdictions.
Where international transfer restrictions apply, we rely on an applicable lawful transfer mechanism, which may include adequacy decisions, the EU Standard Contractual Clauses, the UK International Data Transfer Addendum or another approved UK mechanism, or a valid Data Privacy Framework certification where relevant.
The mechanism applicable to a particular transfer depends on the parties, data, destination, and provider arrangements.
Customer-specific transfer terms may be described in the applicable DPA.
We do not represent that every vendor participates in a particular transfer framework.
EvntIQ maintains administrative, technical, and organizational measures designed to protect personal information.
Depending on the relevant system and service, these measures may include:
No electronic system can guarantee absolute security.
Users and administrators are responsible for protecting their credentials, devices, and authorized access.
We maintain procedures for investigating suspected security incidents.
Where a security incident triggers applicable statutory or contractual notification obligations, EvntIQ will provide notices according to those requirements.
For customer-controlled personal data, responsibilities and notification procedures may be further specified in the applicable DPA.
We retain information for periods reasonably necessary to provide Services, maintain security, comply with legal obligations, handle disputes, or fulfill contractual requirements.
Retention depends on data type, account status, customer instructions, security requirements, and applicable law.
Customer-controlled information may be retained under Workspace settings, applicable agreements, and documented service retention procedures.
Ending a promotional Program or complimentary pilot does not itself automatically delete Customer Data.
Following account or Workspace termination, retrieval and deletion are subject to applicable agreements, available export functionality, retention schedules, legal holds, and statutory requirements.
Backup data may remain temporarily until applicable backup expiration and deletion processes are completed.
We may retain limited records where necessary for legal compliance, security, fraud prevention, or dispute resolution.
Depending on your location and applicable law, you may have rights to:
Requests may be submitted to support@evntiq.app.
We may verify identity and authority before responding and will comply with applicable response deadlines.
Where we process information solely on behalf of a customer, we may direct requests to that customer or assist under the applicable DPA.
We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
Where the CCPA/CPRA applies, California residents may exercise applicable rights to know, access, correct, delete, and opt out of covered processing, including certain sharing or sensitive-data uses.
Additional notices or mechanisms will be provided if required by the nature of our actual processing.
Where applicable state privacy laws apply to EvntIQ's processing, eligible residents may exercise the rights provided by those laws.
We will recognize qualifying universal opt-out signals where legally required for relevant processing.
Where applicable, individuals may exercise rights under the GDPR or UK GDPR, including rights to access, rectification, erasure, restriction, portability, objection, and complaint to a competent supervisory authority.
International representatives or additional regulatory contact information will be provided where legally required.
Users may request account closure or deletion through available account controls or by contacting support@evntiq.app.
For security, we may require reasonable identity verification before acting on sensitive requests.
Verification procedures will be proportionate to the request and applicable law, including circumstances where a person no longer has access to the account email address.
Requests involving organization-owned Workspace content may require action or authorization by the relevant customer administrator.
We may decline or limit requests where permitted or required by law and will explain applicable reasons where required.
The Services are intended for professional and business use and are not directed to children under 16.
We do not knowingly solicit personal information from children for independent EvntIQ accounts.
Business customers must not submit children's personal information without an appropriate lawful basis and applicable safeguards.
If we discover unauthorized processing of children's information, we will take appropriate steps consistent with applicable law.
Third-party websites and applications linked from or integrated with EvntIQ may have their own privacy practices.
We encourage users to review those providers' terms and privacy policies.
Our contractual obligations concerning authorized integrations and subprocessors remain governed by applicable agreements and law.
In connection with a merger, acquisition, financing, reorganization, asset sale, or similar transaction, personal information may be transferred or disclosed as permitted by law and applicable contractual obligations.
A change in Superfime LLC's legal name alone does not necessarily change the identity of the controller or processor.
Where required, we will provide notice of relevant changes in entity identity or processing responsibilities.
We may update this Privacy Policy to reflect changes to the Services, data practices, legal requirements, or business operations.
The current version and its effective date will be published on our website.
Where required, we will provide additional notice or obtain consent before making material changes that affect individuals' privacy rights or the purposes for which information is processed.
Changes will not retroactively authorize processing that requires additional consent or another legal basis.
Superfime LLC, doing business as EvntIQ
778 Washington Rd, #284
Parlin, NJ 08859
United States
Privacy requests: support@evntiq.app
General support: support@evntiq.app
Website: https://evntiq.app
Where applicable law requires a specifically designated privacy representative, data protection officer, or additional contact mechanism, that information will be provided separately.
End of EvntIQ Privacy Policy — Version v2