Last Updated: May 6, 2026
These Terms of Service, together with any order form, subscription terms, enterprise agreement, data processing addendum, privacy policy, acceptable use rules, product documentation, and other policies incorporated by reference, govern access to and use of EvntIQ.
These Terms are entered into by and between [Legal Entity Name], doing business as EvntIQ, with offices at [Company Address] “EvntIQ,” “we,” “us,” or “our,” and the person or entity accessing or using the Services “Customer,” “User,” “you,” or “your.”
By accessing or using the Services, creating an account, downloading the mobile application, connecting an integration, using AI features, scanning attendee information, recording conversations, or purchasing a subscription, you agree to be bound by these Terms.
If you use the Services on behalf of a company, organization, employer, event team, or other legal entity, you represent that you have authority to bind that entity.
You may use the Services only if you are legally able to enter into a binding contract and are not prohibited from using the Services under applicable law.
If you use the Services for an organization, you represent and warrant that:
You must provide accurate, current, and complete account information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.
You agree to notify EvntIQ immediately at support@evntiq.app if you suspect unauthorized access, credential compromise, or misuse of your Account.
EvntIQ is not responsible for losses caused by unauthorized Account use unless caused directly by EvntIQ’s gross negligence or willful misconduct.
EvntIQ provides an AI powered event intelligence and lead capture platform that may include:
EvntIQ may modify, improve, discontinue, restrict, or replace features at any time.
You are solely responsible for:
EvntIQ may provide features that allow Users to record conversations, transcribe audio, summarize discussions, generate follow up suggestions, or attach notes to leads.
Users are solely responsible for obtaining all required consent before recording, transcribing, storing, or sharing any conversation. EvntIQ does not authorize secret or unlawful recordings.
You acknowledge that recording laws vary by jurisdiction. Some jurisdictions require consent from all parties. Others require consent from one party. Event venues, employers, customers, and organizers may also impose additional rules.
You agree not to use recording or transcription features unless you have obtained all required consent and authorization.
EvntIQ is not responsible for unlawful recording, failure to obtain consent, misuse of recordings, inaccurate transcripts, or improper use of recorded information.
You are solely responsible for ensuring that attendee, lead, prospect, business card, badge, QR, event, and contact data is collected, stored, processed, exported, synced, and used lawfully.
You agree to comply with all applicable:
You may not use EvntIQ to collect attendee data deceptively, without authorization, or in violation of event rules.
EvntIQ may use AI Features to generate transcripts, summaries, lead scores, enrichment, recommendations, follow up suggestions, insights, classifications, and other automated outputs.
You acknowledge and agree that:
As between you and EvntIQ, you retain ownership of Customer Data.
You grant EvntIQ a limited, worldwide, non exclusive, royalty free license to host, process, transmit, display, copy, store, analyze, modify, format, translate, transcribe, summarize, sync, export, and otherwise use Customer Data solely as necessary to provide, secure, support, maintain, and improve the Services, comply with law, prevent abuse, and enforce these Terms.
You represent and warrant that you have all rights, permissions, licenses, and consents necessary to submit Customer Data to EvntIQ and allow EvntIQ to process it as described in these Terms and the Privacy Policy.
EvntIQ’s collection and use of personal information is described in the Privacy Policy.
Where required, enterprise customers may need a separate Data Processing Addendum. If Customer Data includes personal information subject to GDPR, UK GDPR, CCPA, CPRA, or similar laws, Customer is responsible for determining whether additional contractual terms are required.
Unless otherwise agreed in writing, Customer is the controller or business of Customer Data, and EvntIQ acts as a processor or service provider when processing such data on Customer’s behalf.
Customers may create Workspaces for teams, organizations, events, departments, or enterprise accounts.
Administrators may have control over:
Administrators are responsible for configuring access appropriately. EvntIQ is not responsible for internal disputes, misconfigured permissions, unauthorized internal exports, or misuse by authorized Users.
If your Account is added to an organization Workspace, the organization and its Administrators may access, control, export, restrict, delete, or retain data associated with that Workspace.
EvntIQ may provide audit logs, security logs, usage logs, event history, admin activity records, export logs, CRM sync logs, AI usage logs, and related governance tools.
You acknowledge that EvntIQ may monitor use of the Services to:
Audit logs may not capture every action and should not be treated as a complete forensic record.
You agree not to:
EvntIQ may suspend or terminate access for violations.
Certain Services require paid subscriptions.
By purchasing a subscription, you authorize EvntIQ or its payment processor to charge all applicable fees, taxes, and renewal charges using your selected payment method.
Subscriptions renew automatically unless canceled before the renewal date.
Fees are non refundable except where required by law or expressly stated in writing.
You are responsible for all taxes, duties, levies, or governmental charges associated with your purchase, excluding taxes based on EvntIQ’s net income.
EvntIQ may change pricing, plan features, limits, or billing terms upon reasonable notice where required.
Failure to pay may result in suspension, downgrade, deletion, or termination.
EvntIQ may offer free trials, beta access, promotional credits, discounted subscriptions, pilot programs, or limited access plans.
EvntIQ may modify, revoke, limit, or terminate trials or promotional offers at any time.
At the end of a trial, your access may end or convert to a paid subscription if you provided payment information and agreed to automatic conversion.
Promotional pricing may apply only for the stated period.
EvntIQ may allow Customer Data to be exported, downloaded, emailed, synced, pushed, or transmitted to CRMs and Third Party Services including Salesforce, HubSpot, Google Calendar, Microsoft Outlook, Zapier, Slack, APIs, and webhooks.
You are responsible for:
EvntIQ is not responsible for CRM errors, duplicate contacts, overwritten fields, failed syncs, delayed syncs, mapping issues, lost data, third party outages, or misuse after export.
EvntIQ may offer offline lead capture. Offline features may be limited, delayed, incomplete, or unavailable depending on device settings, storage, network availability, operating system restrictions, user permissions, and sync conflicts.
You acknowledge that offline captured data may fail to sync, sync late, create duplicates, conflict with other records, or be lost if the device is damaged, deleted, reset, or improperly configured.
You are responsible for verifying successful synchronization.
EvntIQ may provide APIs, webhooks, developer tools, integration keys, or technical documentation.
You agree to:
EvntIQ may limit, throttle, suspend, rotate, or revoke API access at any time.
The Services may integrate with Third Party Services. EvntIQ does not control Third Party Services and is not responsible for their availability, security, accuracy, performance, data handling, terms, policies, or failures.
Your use of Third Party Services is governed by their own terms and privacy policies.
Connecting Third Party Services authorizes EvntIQ to exchange data with those services as configured by you or your Administrators.
EvntIQ is not liable for harm caused by Third Party Services.
Use of the App may be subject to additional terms from Apple App Store, Google Play, device manufacturers, mobile carriers, and operating system providers.
You agree that:
EvntIQ and its licensors own all rights, title, and interest in and to the Services, including software, design, interfaces, workflows, AI systems, models, prompts, algorithms, databases, documentation, trademarks, logos, trade secrets, and other intellectual property.
Except for the limited right to use the Services under these Terms, no rights are transferred to you.
You may not copy, modify, distribute, sell, lease, sublicense, create derivative works from, reverse engineer, or exploit the Services except as expressly permitted.
If you submit suggestions, ideas, enhancement requests, comments, or feedback, you grant EvntIQ a perpetual, irrevocable, worldwide, royalty free, sublicensable, transferable license to use, modify, commercialize, incorporate, and exploit that feedback without restriction or compensation.
Each party may receive confidential information from the other.
Confidential information includes non public business, technical, financial, security, product, pricing, roadmap, customer, and operational information.
The receiving party must use reasonable care to protect confidential information and may use it only for purposes related to these Terms.
Confidentiality obligations do not apply to information that is publicly available, already known, independently developed, rightfully received from another source, or required to be disclosed by law.
EvntIQ uses commercially reasonable administrative, technical, and organizational safeguards designed to protect the Services.
However, no system is completely secure.
Customer is responsible for:
EvntIQ may offer beta, preview, pilot, experimental, or early access features.
Beta features are provided for evaluation only and may be incomplete, unstable, inaccurate, discontinued, changed, or removed at any time.
Beta features are provided as is, without warranties, support commitments, uptime commitments, or liability.
EvntIQ will use commercially reasonable efforts to make the Services available. However, the Services may be interrupted by maintenance, updates, security issues, outages, third party failures, force majeure events, or technical limitations.
Unless a separate written SLA is signed by EvntIQ, EvntIQ does not provide any uptime guarantee, service credit, backup guarantee, or support response guarantee.
EvntIQ may suspend or terminate access if:
You may stop using the Services at any time. Subscription cancellation takes effect according to the applicable billing terms.
Upon termination, your right to use the Services ends immediately.
EvntIQ may delete, retain, or export Customer Data according to the Privacy Policy, applicable law, product functionality, and any applicable enterprise agreement.
You are responsible for exporting data before termination where available.
If you believe content on the Services infringes your copyright, send a notice to:
Your notice should include:
EvntIQ may remove content and terminate repeat infringers.
Unless otherwise stated in an order form or written agreement, business customers grant EvntIQ the right to identify Customer as an EvntIQ customer using Customer’s name and logo in customer lists, websites, and marketing materials.
Customer may opt out by sending written notice to support@evntiq.app.
You agree to defend, indemnify, and hold harmless EvntIQ, its affiliates, officers, directors, employees, contractors, licensors, and agents from and against all claims, damages, liabilities, losses, costs, expenses, penalties, fines, and fees, including reasonable attorneys’ fees, arising out of or related to:
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVNTIQ DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, RELIABILITY, AND ERROR FREE OPERATION.
EVNTIQ DOES NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVNTIQ WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, COST OF SUBSTITUTE SERVICES, OR PROCUREMENT COSTS.
EVNTIQ WILL NOT BE LIABLE FOR DAMAGES ARISING FROM:
EVNTIQ’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF:
To the maximum extent permitted by law, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration rather than in court, except that either party may bring claims in small claims court or seek injunctive relief for intellectual property misuse, unauthorized access, or confidentiality violations.
Arbitration will be administered by [Arbitration Provider] under its applicable rules. The seat and venue of arbitration will be [County, State], unless otherwise required by law.
YOU AND EVNTIQ AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
These Terms are governed by the laws of [State or Jurisdiction], without regard to conflict of law principles, unless applicable law requires otherwise.
You agree to comply with all applicable export control, sanctions, anti corruption, anti bribery, and trade compliance laws.
You may not use the Services in embargoed jurisdictions or by restricted parties.
You represent that you are not located in, organized under the laws of, or ordinarily resident in a restricted jurisdiction and are not listed on any sanctions or denied party list.
You consent to receive notices, agreements, disclosures, invoices, legal communications, and other communications electronically.
Electronic communications satisfy any legal requirement that communications be in writing.
You agree that electronic signatures, clicks, confirmations, account creation, and acceptance flows are legally binding.
EvntIQ will not be liable for delay or failure to perform due to events beyond its reasonable control, including acts of God, natural disasters, labor disputes, war, terrorism, civil unrest, epidemics, internet failures, power failures, cloud provider outages, third party platform failures, governmental actions, cyberattacks, or supply chain disruptions.
You may not assign these Terms without EvntIQ’s prior written consent.
EvntIQ may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, financing, or by operation of law.
EvntIQ may update these Terms from time to time. If changes are material, EvntIQ will provide reasonable notice where practical.
Continued use of the Services after changes become effective constitutes acceptance.
These Terms, together with referenced policies, order forms, enterprise agreements, and applicable addenda, constitute the entire agreement between you and EvntIQ regarding the Services and supersede all prior agreements.
If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
Failure to enforce any provision is not a waiver of future enforcement.
Sections relating to payment obligations, ownership, confidentiality, feedback, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, termination effects, and any provisions that by nature should survive will survive termination.
Questions about these Terms may be sent to:
EvntIQ Legal
[Legal Entity Name]
[Company Address]
Email: support@evntiq.app